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Service Request

Click here to view Crestline's limited warranty.

Completing the form below will help us determine your products' specifications and respond to your service request promptly. A * indicates a required field. If you simply need a replacement part that you plan to install yourself, please see the Parts Reference Guide to help identify your product and part, and for ordering instructions. Alternatively, you may call 800-826-1630.

First Name*
Last Name*
Address*
City*
State*
Zip Code*
County*
Daytime phone*
Evening Phone
Cell Phone
Email*
Dealer Location
Dealer Contact
Builder Name
House Number

Identification Code

* The glass code number references the date of manufacture, this is helpful in identifying the product. Please include this reference number, if possible.

Markings are etched in the glass (A) or printed/stamped on one of the four sides of the metal spacer channel which separates the two panes of glass (B).

Please enter Identification Code here*

If available (found on shipping label attached to window or door):

Manufacturing Master Order Number

Manufacturing Item

Manufacturing Sequence

Dealer Name

Dealer Sales Order Number

Retail SKU Number

Window Style*
SINGLE HUNG Bottom sash moves up and down Top Sash is stationary	DOUBLE HUNG Both sash move up and down	GLIDING One or both sash glide horizontally	CASEMENT Hinged on left or right side or fixed Operates with a crank handle
AWNING Hinged on sides Operates with a crank handle at bottom Opens outward from bottom	BOW Three or more units	ANGLE BAY Three units

SPECIALTY - Always stationary

QUARTER
ROUND

GOTHIC

PALLADIAN

OVAL

SEGMENT

ELLIPSE

CIRCLEHEAD

RHOMBUS

TRAPEZOID	TRUNCATED HIP	GABLE	RIGHT TRIANGLE	HIP
ISOSCELES TRIANGLE	HEXAGON	ROUND	OCTAGON

Patio Door Style*
Sliding Door One panel slides Left or right operation	French Sliding Door One panel operates Left or right operation Wide stiles (vertical) and rails (horizontal)	Hinged Door One door operates on hinges Left or right operation Inswing only Hinged off center or side jambs	French Hinged Door Both panels operate on hinges Inswing or outswing available Wide stiles(vertical) and rails (horizontal)

Description*
	Wood Exterior/Wood Interior
	Aluminum Clad Exterior/Wood Interior
	Vinyl Exterior/Wood Interior
	Vinyl Exterior/Vinyl Interior

Visible Glass Size:
Width
Height

Accessories on window or door:		Quantity
Grille Style (Simulated Divided Lite; Grilles Between Glass; Snap-In Grilles; Optically Divided Lites)
Grille Pattern (Colonial; Prairie; Custom)
Screens
Hardware Type	Color

Location:

	Ground Level
	Second Level
	Room (kitchen, bath, livingroom, etc.)

Brief Description of Problem:*

Have you requested service before?*

Yes No

If yes, when? Example: 12/12/2001

Has someone serviced your Crestline products in the past?*

Yes No

If yes, who?

Contractor

Dealer/Store

Service Technician

Name of Service Technician

Service Request Number